Terms and Conditions for crenthavion.com use

Please read these terms carefully. They govern your access to and use of crenthavion analytics services, platforms, and website features.

October 12, 2025

Acceptance of Terms

By using this website and services provided by crenthavion, you confirm you are authorised to act on behalf of your organisation and accept all terms outlined here—including those governing privacy, data use, and conduct.

Definitions

These terms use specific definitions to clarify your obligations and rights.

Client means any organisation or authorised representative using services delivered by crenthavion.

Personal data refers to identifiable information you provide directly, such as contact and billing details.

Analytics services include all evaluation, reporting, and data analysis offerings available from crenthavion.

Applicable law means all legal and regulatory requirements in Australia or your own jurisdiction.

Acceptable Service Use

You agree to use our site and analytics for lawful purposes, respecting these terms and all relevant guidelines and policies.

Eligibility

Our services are intended for Australian businesses and professionals aged 18 years or older. Users must ensure they meet this criterion.

Anyone under 18 may not register or access services.

Client Responsibilities

You agree to use information ethically and provide accurate, lawful information throughout all engagements.

Maintain confidentiality and security of user credentials and received analytics reports.
Inform us promptly of any security incidents or data inaccuracies.
Limit use of provided information to legitimate business purposes only.
Respect legal requirements and consent standards regarding your organisation's data.

Prohibited Uses

You may not use our services for the following purposes:

Uploading or sharing malicious code, viruses, or software that could interfere with website operation.
Attempting unauthorised access to other user accounts or confidential business data.
Commercial resale or distribution of analytics reports without written agreement.
Misrepresenting your affiliation or submitting fraudulent information.
Violating any applicable privacy, data, or advertising regulations.

Intellectual Property

All site content, including analytics models, reports, text, graphics, and branding, remains the exclusive property of crenthavion or its licensors and is protected under copyright and trademark law. Limited, non-exclusive usage is granted for business analysis only.

Data and Content Submission

All data, feedback, or content you submit remains your property but you grant crenthavion the right to use it as necessary for analytics delivery.

User Content Rights and Obligations

You have responsibility for ensuring that you have the necessary consents and legal right to provide all data submitted.

Privacy Policy Reference

Personal data is collected, processed, and stored in accordance with our published Privacy Policy. You are responsible for familiarising yourself with all relevant privacy materials.

Read Privacy Policy

Important Disclaimers and Warnings

Assessments and analytics provided by crenthavion are for informational purposes only.

Notice of Limitations

No representation is made regarding the fitness, suitability, or outcomes of using our analytics for your specific advertising or commercial needs.

Limitation of Liability

crenthavion does not accept liability for indirect, incidental, or consequential damages arising from the use of analytics or website content.

Indemnification

By using our services, you agree to indemnify crenthavion from claims arising from your use of analytics and data shared.

Governing Law and Dispute Process

Disputes are resolved under Australian law through good faith negotiation.

Arbitration

In the event of unresolved disputes, parties agree to pursue binding arbitration as permitted.

Arbitration does not limit your statutory consumer rights.

Online Dispute Resolution Information

For eligible consumers, additional dispute mechanisms may be accessible through government ODR platforms.

Review our disclaimer here

Severability

If a term is found invalid, remaining terms continue to apply to the agreement.

Entire Agreement

These terms constitute the full agreement between you and crenthavion regarding site and analytics use, superseding prior agreements.

Applicable Law and Jurisdiction

Australian law governs all services, unless local statutes apply to specific matters.

Termination

crenthavion reserves the right to terminate or suspend service access for breach of these terms or law.

Modifications

We may update these terms. Changes are effective upon posting online and continued service use implies acceptance.

Contact for Terms Clarification

Please reach out with questions about these terms or their application to your needs.

Email Queries: content@crenthavion.com

Phone Support: +61 8 0421 0971

Mail Address: Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia

Effective as of: October 12, 2025

Version: 1.0